| For
general enquiries relating to the Code or
to the EnergySure Scheme write to:
AES Code Manager
Energy Retail Association
4th Floor
17 Waterloo Place
London
SW1Y 4 AR
Or contact the Code Manager.
If you have a complaint regarding energy
selling, contact the supplier concerned
in the first instance, giving them the chance
to put the matter right.
Members' contact details are as follows:
British Gas
Tel: 0845 606 2820
Write to: The Energy Manager, British Gas,
Helmont House, Churchill Way, Cardiff CF10
2NB
Text phone: 18001 0845 955 5902
EDF Energy
EDF Energy: Tel: 0800 085 0000
London Energy: Tel: 0800 096 9000
Seeboard Energy: Tel: 0800 096 9696
SWEB Energy: Tel: 0800 365 000
npower
Email: c.relations@npower.com
Tel: 0845 1201453
Write to: Customer Relations, PO Box 92,
Peterlee SR8 2XZ.
Powergen
Email: sales.liaison@powergen.co.uk
Tel: 01623 781300
Write to: Consumer Acquisition Quality Department
Newstead Court, Sherwood Park, Little Oak
Drive
Annesley, Nottingham, NG15 0DR
Scottish Power:
email: groupsalesadmin@scottishpower.com
Tel: 0141 568 4673
Fax: 0141 568 2189
Scottish & Southern Energy including:
Atlantic Electric and Gas
Scottish Hydro Electric and Gas
Southern Electric and Gas
Swalec Electric and Gas
Tel: 0800 117 116
Back |
