If you have a complaint regarding energy selling, contact the supplier concerned in the first instance, giving them the chance to put the matter right.

Members' contact details are as follows:

British Gas
Tel: 0800 072 8632

EDF Energy
Tel: 0800 092 9292

npower
Tel: 0845 606 0646

E.ON
Tel: 0800 015 0987

Scottish Power:
Tel: 0141 568 4673

Scottish & Southern Energy including:
Atlantic Electric and Gas
Scottish Hydro Electric and Gas
Southern Electric and Gas
Swalec Electric and Gas
Tel: 0800 117 116

For general enquiries relating to the Code or to the EnergySure Scheme write to:

Code Manager

Association of Energy Suppliers
Energy Retail Association
1 Hobhouse Court

Suffolk Street
London
SW1Y 4HH

Or contact the Code Manager.

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