The third stage of the Customer Transfer
Programme commenced on 1st May 2005 and
was successfully completed on 31st March
2006 as planned.
Stage 3 Objectives
| Objective |
Achievement |
| Support
the effective implementation of
CTP solutions |
It
was a significant challenge to
agree solutions and then agree
those solutions in industry governance.
This was achieved successfully
using existing governance infrastructure.
The buy-in to the solutions was
achieved though the Stage 2 development
workshops. Subsequently, the agreed
solutions were approved through
industry governance, ensuring
that all affected industry parties
are obligated to deliver changes.
All solutions were effective in
line with industry releases by
closure of Stage 3 with the exception
of a national gas-online enquiry
service. |
| Deliver
enduring quality monitoring operation |
Energy
Supplier Transfer Monitoring (ESTM)
arrangements operational with
all roles being executed and live
data collected and being analysed. |
| Baseline
quality monitors for a period
prior to the implementation of
the bulk of Supplier changes |
Data
collated and baselined. This data
has subsequently been updated
during the live operation of ESTM
to resolve data provision issues
found late in trialling and provide
a robust baseline for historical
reporting and comparisons. |
| Maintenance
of CTP products through CTP Stage
3 |
All
CTP products maintained and re-released
where necessary. |
| Resolve
any enduring issues and risks
from CTP Stage 2 |
All
issues and risk resolved except
for the implementation of a national
gas-online enquiry service. |
|
Stage 3 Plan
A plan for Stage 3 was produced, and can
be viewed by clicking
here. This document defined the
framework for the delivery of Stage 3 and
also how it will be managed and controlled.
End Stage 3 Report
The CTP Programme Evaluation End Stage 3
Report with its appendices can be viewed
on the links below:
The
CTP Programme Evaluation End Stage 3 Report
Appendix
1 – CTP Achievement Briefing
Appendix
2 – Stage 3 Completed Gantt Chart
as at 31st March 2006CTP
Stage 3 News
The Central Programme Team has produced
regular updates, summarising progress of
the project. You can view them by clicking
on the links below:
<< Stage 2
Back to CTP here | 
