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Energy Retail Association Energy Retail Association - Energy Efficiency, Fuel Poverty, Customer Billing, Sales Practice, Preventing Disconnection, Switching Supplier
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energy supply ombudsman
An archive of newsletters from 2004 to date.
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switching supplier title

Developing a hassle-free system for changing supplier.

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 switching supplier


Russell Hamblin-Boone:
t: 020 7930 9175

Frances Williamson:

t: 020 7747 5431

 

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consultation papers

The documents referred to in the links below are papers produced by the Energy Retail Association. The documents attached to the links are in Portable Document Format (PDF). Therefore you will need Acrobat Reader from Adobe to read the documents. If you do not have Adobe Acrobat Reader you can download a free copy from here

2008 2007 2006 2005 2004

Please see our latest consultation papers on the links below:

Energy Retail Association response to Ofgem's open letter on prepayment meters & switching (July 2008)

Energy Retail Association response to Ofgem's consultation on Monitoring Suppliers' Social Initiatives (June 2008)

ERA response to Ofgem's consultation on Complaints Handling Standards (May 2008)

ERA response to Ofgem letter on suppliers' social initiatives to help vulnerable customers

ERA response to the energywatch Confidence Code: decision document

ERA response to Ofgem's Corporate Strategy 2008-2013 (February 2008)

ERA response to the consultation on regulation of marketing to domestic customers

ERA submission to the Shadow Climate Change Committee (January 2008)

ERA response to Ofgem's consultation on Cutting the Green Customer Confusion (January 2008)


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