Delivering and monitoring compliance with the Code
The ERA and the five Members of the Billing Code of Practice for Accurate Bills have allocated significant time and resources to ensuring that Members are complying with the Code.
The appointment of an independent Code Auditor has done much to raise the profile of Code compliance across the industry. A very important part of the audit process is the identification of opportunities for Members to improve processes and procedures through devising and implementing agreed action plans. The implementation of action plans arising out of the audit process are closely monitored by the Code Manager to ensure their successful implementation.
|