Contact the Code Manager
For general enquiries relating to the Code write to:
The Code of Practice for Accurate Bills Code Manager
Energy Retail Association
4th floor
17 Waterloo Place
London
SW1Y 4AR
Or email the Code Manager.
If you have a complaint regarding energy billing, contact the supplier concerned in the first instance, giving them the chance to put the matter right. See our webpage on the Energy Supply Ombudsman for dispute resolution if your supplier is unable to satisfy your concern. |
