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Energy Retail Association Energy Retail Association - Energy Efficiency, Fuel Poverty, Customer Billing, Sales Practice, Preventing Disconnection, Switching Supplier
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energy supply ombudsman
An archive of newsletters from 2004 to date.
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Developing a hassle-free system for changing supplier.

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 switching supplier


Russell Hamblin-Boone:
t: 020 7930 9175

Frances Williamson:

t: 020 7747 5431

 

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consultation papers

The documents referred to in the links below are papers produced by the Energy Retail Association. The documents attached to the links are in Portable Document Format (PDF). Therefore you will need Acrobat Reader from Adobe to read the documents. If you do not have Adobe Acrobat Reader you can download a free copy from here

2008 2007 2006 2005 2004

Archive: 2007

ERA response to Ofgem's consultation on Complaint Handling Standards (Dec 2007)

ERA response to Ofgem's consultation on the approval of redress schemes in the energy sector

ERA response to the consultation document: A Review of the Voluntary Code of Practice for Domestic Gas and Electricity Price Comparison Services (Code of Confidence) - November 2007

Energy Retail Association response to Department for Business, Enterprise and Regulatory Reform consultation on Billing and Metering - October 2007

Joint ERA and UKBCSE submission to the Defra Call for Evidence on the Supplier Obligation - September 2007

ERA response to CEAR Bill Consultation - September 2007

ERA response to Ofgem's open letter on complaints handling, August 2007

ERA response to Carbon Emissions Reduction Target April 2008-March 2011, August 2007

ERA response to Ofgem's consultation on green supply offerings, August 2007

ERA response to consultation on guidance to Local Authorities in England and Wales on Climate Change Mitigation and Fuel Poverty Response, August 2007

ERA response to proposed review of the impact of the Energy Supply Ombudsman, June 2007

ERA response to the Draft Climate Change Bill consultation - June 2007

ERA response to the LGA: Climate Change Commission's call for evidence, May 2007

ERA response to Defra consultation on establishing a voluntary Code of Best Practice for the provision of carbon offsetting to UK customers, April 2007

ERA response to new work item proposal - Standardisation of Network Services billing re: Council Resolution 4/2006, April 2007

Energy Retail Association response to energywatch workplan 2007-8 (February 2007)

Energy Retail Association response to DTI Consultation on Energy Billing and Metering: Changing Customer Behaviour (February 2007)

Energy Retail Association response to the House of Lords Select Committee on Regulators - Call for Evidence - UK Economic Regulators (February 2007)


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