Smart meters
Smart meters allow customers to make choices on how much energy they use and how much it is costing them. They will bring an end to estimated bills and meter readings.
smart meters
Resources
Our resources library features our policies, consultations responses and guides. Our policies cover topics such as energy efficiency, smart meters and industry codes.
resources section
Industry codes
To help improve customer services, energy suppliers have signed up to a number of voluntary codes of practice:
- The Code of Practice for Accurate Bills
- The EnergySure Code.
industry codes
Media contacts
Our work
The ERA works closely with Government, NGOs, charities and other organisations in England, Scotland and Wales to ensure a coordinated approach is taken on the key issues affecting our industry and the British consumer.
The six main energy suppliers in Great Britain are members of the Association – British Gas, EDF Energy, npower, E.ON, Scottish Power, and SSE.
Find out more about the ERA’s work.
